Contact Kimi API Docs — Get in Touch
Quick Answer
If you have questions regarding the **kimi api** documentation, need to
report a code correction, or have business inquiries, please reach out
to us. You can email our team directly at support@kimiapi.raixs.com. We review all **kimi api docs** inquiries and feedback within 24-48
business hours.
Support Scope and Independent Disclaimer
Before reaching out, please note that **kimiapi.raixs.com** is an independent reference platform. We are not affiliated with Moonshot AI, which means:
- We cannot resolve console billing disputes or refund token credits.
- We cannot reset passwords or modify account security settings for platform.moonshot.cn.
- We do not issue official API keys (you must register at Moonshot's website to generate keys).
However, if you find an issue with a Python script, a pricing table typo, or an outdated endpoint parameter on our site, we want to hear from you.
Communication Channels
To contact us, please select the most appropriate channel:
| Topic | Preferred Method | Expected Response Time |
|---|---|---|
| Documentation Typos & Bugs | Email support@kimiapi.raixs.com or file a GitHub issue | 24 Hours |
| API Code Snippet Feedback | Email support@kimiapi.raixs.com | 48 Hours |
| Advertising & Partnerships | Email admin@kimiapi.raixs.com | 2 Business Days |
| General Inquiries | Email info@kimiapi.raixs.com | 2 Business Days |
Frequently Asked Questions
Frequently Asked Questions About Kimi API
Can you help me reset my Moonshot password?
No. We are an independent documentation website. For account issues, billing resets, or platform locks, please contact Moonshot AI directly at platform.moonshot.cn.
How do I report a documentation typo?
You can email us at support@kimiapi.raixs.com or open an issue on our GitHub repository with the URL of the affected page.
Do you accept guest posts?
We accept guest tutorials focusing on Kimi API integrations, Python/JS SDK setup guides, and LLM comparative benchmarks.
Is there a Discord community?
We do not host a dedicated server, but we participate regularly in r/LocalLLaMA and r/MachineLearning on Reddit.
How quickly do you reply?
Our technical writers review all incoming support requests within 24 to 48 hours on business days.
Conclusion
Your feedback helps us keep our **kimi api** tutorials accurate and reliable. For immediate setup instructions, see the Getting Started Hub, or explore the Pricing comparison pages to analyze integration budgets.